At Storage Playa del Carmen, we want your move-in experience to be easy, organized, and stress-free. Whether you’re storing a few boxes, seasonal items, household goods, or business supplies, the following tips and guidelines will help you prepare, pack, and maintain your storage unit properly.
Insurance – Customer Responsibility
Storage Playa del Carmen does not provide insurance coverage for any items stored in our facility.
It is the tenant’s responsibility to arrange their own insurance coverage for all belongings placed in storage. We strongly recommend securing personal or business insurance that includes off-site storage coverage to protect your items against risks such as theft, fire, water damage, or unforeseen events.
By renting a unit at Storage Playa del Carmen, you acknowledge that all items are stored at your own risk.
If you have questions about the type of insurance you may need, your personal insurance provider can help guide you.
Prohibited Items
For safety and compliance, the following items may not be stored in your unit:
Firearms, weapons, ammunition, or explosives
Gasoline, propane, chemicals, flammable or hazardous materials
Aerosol cans or pressurized containers
Pollutants, contaminated goods, or asbestos
Illegal substances or stolen property
Food, perishables, or anything that may attract pests
Animals, birds, or living creatures
Waste, trash, or strong-smelling items
Fuel-powered equipment with fuel still inside
Stoves, BBQs, or cooking appliances that have not been cleaned
Refrigerators or freezers unless fully defrosted, dried, and left open for ventilation
Preparing for Move-In
Please bring the following when you arrive:
Government-issued photo ID
Your contact details and an emergency contact
Payment method
A sturdy padlock for your unit
Arriving with everything ready will help make your move-in quick and smooth.
Tips for Organizing Your Storage Unit
Use strong, uniform-sized boxes for easy stacking
Label all boxes clearly on multiple sides
Place heavier items on the bottom, lighter items on top
Leave a small walkway so you can access items easily
Store frequently used items near the front
Avoid attaching anything to walls, ceiling, or structure.
